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AI is no longer the question.

The question now is how small and medium businesses in travel and tourism should use it without wasting time, losing trust, or creating even more confusion inside already stretched teams.

That is exactly what I’ll be covering with Roisin Bennett in the next episode of AI Tourism Talks.

Thursday, April 30 at 5:00 PM UK / 6:00 PM CET

Roisin is CEO of Marketing Mentors, Founder of The AI Team, and an AI Strategist & Trainer. She also brings something many AI speakers do not: a real tourism background.

Before focusing on AI implementation for small and medium businesses, she worked in tourism and aviation, including tourism promotion linked to Shannon Airport and the west of Ireland. She has seen the industry shift from telex and traditional travel distribution to online bookings, digital transformation, and now AI.

That is why this conversation should be useful.

What smaller travel businesses are getting wrong

Many businesses are not behind because they lack access to AI tools.

They are behind because they are trying to use AI without:

  • clear workflow

  • clear priority

  • clear owner

  • clear idea of where human judgment still matters

So instead of saving time, they create more friction.

This is one of the biggest misconceptions we’ll address in the Live:
AI should not be treated as a random tool. It should be treated as part of a simple working system.

What should come before automation

Before automating anything, businesses should get clear on:

  • how the work gets done now

  • what repetitive tasks are worth improving

  • what quality standards matter

  • what needs human review

  • what should never be fully delegated

This sounds basic, but it is exactly what many teams skip.

And that is usually why AI adoption feels messy.

Where AI can help first

For travel SMBs, some of the strongest early use cases are:

  • content workflows

  • research

  • internal planning

  • customer communication support

  • admin and documentation

Not because these are glamorous.

Because they are practical.

These are the kinds of use cases that save time, reduce friction, and create a better foundation for more advanced AI later.

Why this matters now

2026 is pushing businesses into a new phase.

The conversation is no longer just about prompts and tools.

It is increasingly about:

  • systems

  • workflows

  • AI agents

  • governance

  • visibility in AI search

  • brand trust

Smaller & medium businesses do not need to master all of that immediately.

But they do need a sensible starting point.

That is what this Live is about.

Who this session is for

This session is relevant for:

  • tour operators

  • travel agencies

  • tourism boards and DMOs

  • hospitality professionals

  • travel marketers

  • travel tech founders and teams

  • owners and teams at travel and tourism SMBs

Bonus for live attendees

If you join us live, Roisin will also share her free AI Business Growth Scorecard, which helps businesses assess where they are now and what to prioritise next.

Kind regards, Ivan Ivanovic
AI Tourism Innovator

When you’re ready, here are a 3 ways I can help you:

1. Need more bookings and leads?
Send me a DM on LinkedIn “AI Leads
https://www.linkedin.com/in/ivan-ivanovic-marketing/

2. If you haven’t already, download the FREE guide: 100 AI-Powered Content Prompts to Boost Bookings in 30 Days:
https://ai-tourism-innovator.framer.website/

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